“American Airlines flight 729 from London Heathrow to Philadelphia diverted to Dublin due to an odor caused by a spilled cleaning solution in the galley,” an American Airlines spokesperson said in a statement.
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Katie Phillips, a passenger on board the diverted flight, tweeted that a “chemical spillage” led to a “sickness outbreak” on the plane.
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Phillips told CNN the odor smelled, “slightly sweeter than fuel.”
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“We were delayed for nearly an hour at Heathrow when they suspected a strange smell,” said Phillips, adding that the aircraft took off anyway.
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People on the plane started to feel unwell after takeoff, and that she saw one flight crew member seemingly taken ill, Phillips said.
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“I could see her,” said Phillips, who did not feel sick or show any symptoms herself. “She was surrounded by other staff members,” she added.
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American Airlines told CNN: “We’re fully investigating the specifics on what happened on this flight.”
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The plane landed in Dublin at 1:15 p.m. local time, said the airline.
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“Medical personnel have met the aircraft to evaluate any crew members or passengers who may need additional assistance,” the airline spokesperson said.
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Two crew members and one customers were taken to the hospital for evaluation, the airline confirmed.
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A spokesperson for Dublin Airport told CNN that the flight was diverted there for a medical emergency.
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“As per standard operating procedures there was a full turn out of Dublin Airport’s emergency fire services,” the spokesperson said.
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